Fire Underground

Shipping Policy

• Free Shipping: We offer free USPS shipping within the continental United States. Orders are processed within 2-3 business days and typically arrive within 3-7 business days after shipment.
• International Shipping: At this time, we only ship within the continental USA.

Returns & Exchanges

Your satisfaction is important to us. If you’re not completely happy with your purchase, you can return or exchange it. Here’s how it works:

• Returns/Exchanges: Contact us within 14 days of receiving your order to request a Return Merchandise Authorization (RMA).
• How to Start a Return: Email [your@email.com] with your order number and reason for return or exchange. We’ll send you instructions and an RMA number.
• Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we can’t guarantee that we’ll receive your returned item.
• Condition of Returns: Items must be unused, in original packaging, and in the same condition as received.

 Refunds/Exchanges:

            • Once we receive and inspect your return, we’ll process your refund or exchange within 5 business days.

Copper enameling is a technique where powdered glass is applied to copper and then fired in a kiln at high temperatures until the glass melts and fuses to the metal. Each firing creates a unique piece—colors can shift, patterns can emerge unexpectedly, and subtle differences appear based on factors like kiln temperature, enamel thickness, and placement. These variations aren’t flaws; they’re what make every enamel piece truly one of a kind every time. Even if you use the same shapes and colors, the process guarantees no two will ever turn out exactly alike. That’s the magic of copper enameling!